NEW DELHI — India and Saudi Arabia have held discussions on measures aimed at improving the Hajj experience for Indian pilgrims, with greater emphasis on technology and technical integration in the management of Hajj operations.
The discussions focused on strengthening coordination between the two countries and exploring ways technology can be used to make pilgrimage-related services more efficient, accessible and convenient for pilgrims.
The proposed technological improvements are expected to support different aspects of the Hajj journey, including pilgrim management, service coordination and the delivery of essential facilities.
The move reflects growing efforts by Saudi Arabia and participating countries to leverage digital solutions in managing the large number of pilgrims who travel to the Kingdom each year.
For Indian pilgrims, improved technical integration could help streamline processes and enhance coordination between relevant authorities, service providers and pilgrims before and during the pilgrimage.
The discussions also highlight the increasing importance of digital transformation in Hajj management as authorities continue to seek safer, smoother and more efficient ways of serving pilgrims.
Both countries are expected to continue consultations as preparations and planning for future Hajj seasons progress.
