The National Hajj Commission of Nigeria, NAHCON has called on the State Pilgrims Welfare Broads to discharge their duty appropriately for 2023 Hajj in Saudi Arabia.
The NAHCON Deputy Coordinator in charge of Makkah operations, Alidu Shittu made the call during a press briefing in Makkah on Monday.
According to Shittu, Makkah operation is the highest function in Hajj activities because it is the place where Hajj rites are performed.
He explained that normally, NAHCON takes control of responsibilities on Nigerian pilgrims in Madina, which includes feeling, accommodation, and their transportation, whereas in Makkah, it is the sole responsibility of State Pilgrim Welfare Broads to serve the guests of Allah..
Furthermore, Shutti, mentioned that “NAHCON’s role in Makkah is to supervise and monitor all the services and performance delivered by the State Pilgrim Welfare Broads, adding that it also asses how service providers treat the pilgrims in Makkah as part of over sight functions.
“We are measuring pilgrims’ satisfaction on feeding hygiene, timely for distribution and taste as well as quality of the food.
On the issue of private operators (Travel Agencies Alidu states that NAHCON introduced Aviation Monitoring Committee to monitor the operation of chartered airlines to a avoid the failure or miss leading pilgrims that paid to join them to perform their Hajj rites.
Nevertheless, we have the right to take action on any failure regarding the welfare of our dear Nigerian pilgrims
He finally thanked the National Media Team for the job well done towards enlightening and educating pilgrims on what is the commission doing and urged the them to double their effort towards the success of 2023 Hajj operations and to ensure that everything they report should be objectives
