By: Mariam Zubair Abubakar
The National Hajj Commission of Nigeria (NAHCON), under the leadership of Professor Abdullahi Usman Saleh, has intensified efforts to train its staff, ensuring they meet the rigorous demands of Hajj operations. This initiative aims to enhance operational efficiency and deliver high-quality services to Nigerian pilgrims, ensuring they receive value for their money and have a seamless pilgrimage experience.
Comprehensive Training for Seamless Hajj Operations
In preparation for Hajj 2025, NAHCON has launched an extensive training program to improve staff competency in handling the complexities of Hajj logistics. A key focus of this initiative is training on the Nusuk Masar platform, a digital system developed by the Saudi Ministry of Hajj and Umrah to streamline various aspects of Hajj, including visa processing, accommodation, transportation, and medical services.
NAHCON has also established specialized committees tasked with overseeing critical aspects of Hajj operations. These committees focus on screening and monitoring air carriers, reviewing medical service guidelines, and ensuring compliance with Saudi Arabian regulations.
Digital Transformation in Hajj Management
Recognizing the growing role of technology in Hajj operations, NAHCON is investing in digital training for its staff.
By integrating technology-driven solutions into its operations, NAHCON is demonstrating a strong commitment to modernizing Hajj management and ensuring a more efficient and transparent process for all stakeholders.
Arabic Language Proficiency Training for NAHCON Staff
As part of efforts to improve communication with Saudi service providers, the Hajj Institute of Nigeria (HIN), led by Professor Muhammad Nasirudeen Maiturare, is training NAHCON staff in Arabic language proficiency. This initiative aims to eliminate language barriers, ensuring that Nigerian Hajj officials can effectively engage with accommodation managers, transport operators, and medical personnel in Saudi Arabia.
HIN, established to improve Hajj and Umrah management in Nigeria, offers professional training programs designed to enhance the skills of Hajj administrators. The institute has also partnered with institutions such as Ahmadu Bello University (ABU) to develop a well-structured curriculum that aligns with international best practices in Hajj operations.
By prioritizing language training and staff development, NAHCON and HIN are equipping personnel with the necessary skills to navigate the intricacies of Hajj operations. This strategic investment is expected to enhance the overall experience for Nigerian pilgrims in Hajj 2025 and beyond.
Commitment to Excellence in Hajj Operations
NAHCON’s proactive approach to staff training reflects a holistic strategy for Hajj preparation, addressing logistical, operational, and medical aspects to ensure a smooth and successful pilgrimage. By enhancing staff competencies, leveraging digital transformation, and strengthening communication channels, NAHCON is committed to delivering world-class services that prioritize the safety, comfort, and satisfaction of Nigerian pilgrims.
With these initiatives in place, Hajj 2025 is set to be a transformative experience for Nigerian pilgrims, reinforcing NAHCON’s commitment to excellence in Hajj operations.
Mariam writes from Public Affairs NAHCON
