A disagreement over the selection of service providers for private tour operators’ pilgrims nearly stalled preparations for the 2026 Hajj. The controversy erupted after the National Hajj Commission of Nigeria (NAHCON) nominated Bushra Hospitality to handle Mina, Muzdalifa, and Arafat services, following a failure by private operators to reach a consensus. The Association of Hajj and Umrah Operators of Nigeria (AHUON) and the Hajj and Umrah Tour Operators of Nigeria (HUTUON) later jointly endorsed Rawaf Mina, citing its more affordable packages and experience with Nigerian pilgrims. NAHCON, however, defended Bushra Hospitality’s premium services, pointing out the company’s experience catering to high-profile Saudi guests.
The dispute escalated when a joint letter from AHUON and HUTUON named Rawaf Mina as their chosen provider, prompting concerns over procedure and legitimacy from some operators.
After the earlier disagreements, a virtual All-Zones Final Resolution Meeting on 13 November 2025 brought all parties together, with members of the National Executive Council, Board of Trustees, and zone representatives reaching a unanimous decision to appoint Rawaf Mina as the service provider for Mina tents (Tent D and Tent A/A+) for Nigerian pilgrims.
The agreement includes Tent D services at 3,500 Saudi Riyals per pilgrim, upgraded bed quality, improved food and transport services, passport handling support, and provision of local Nigerian food from both northern and southern caterers. Refunds will be provided for services not rendered according to agreed standards. AHUON President Abdullateef Yusuf Ekundayo emphasized that the resolution was operational, aimed at ensuring pilgrims’ welfare and a smooth Hajj season.
