The South African Hajj and Umrah Council (SAHUC) has confirmed sweeping changes to the country’s Hajj operations following new directives from the Saudi Ministry of Hajj and Umrah (MOHU) ahead of the 1447AH/2026 pilgrimage.
In a press release dated July 15, 2025, SAHUC announced that the traditional model of using licensed South African tour operators will be discontinued. Under the new arrangement, all contracts for pilgrim services—including accommodation, meals, transportation, and logistics—will be handled directly by Saudi service providers, coordinated via the Nusuk Masar platform under MOHU’s oversight.
SAHUC explained that the reforms are part of a global initiative to streamline the Hajj process, improve service delivery, and enhance the overall pilgrim experience. The council assured South African pilgrims of its full cooperation with the new framework and pledged to facilitate a smooth transition.
“This marks a major departure from past Hajj facilitation models,” SAHUC stated, noting the need for comprehensive reorganisation of its structures and governance to align with the Saudi directives.
To ensure readiness, SAHUC said it has begun expanding internal resources, engaging stakeholders, and building frameworks in line with MOHU’s expectations. Pilgrims were urged to remain patient and stay informed through official communication channels.
The council also thanked South African pilgrims for their continued trust, assuring them of a spiritually fulfilling and dignified Hajj under the new system.
